15. Cancellation Policy
The right of withdrawal must be exercised in the following ways:
The purchased product must be intact and returned in the original sealed packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, sticks, etc.).
To exercise this right, the user must send a communication to BAER via email at info@baerdistribuzione.com within 10 working days from the date of delivery of the goods.
Once the aforementioned communication has been made, and receipt of receipt by BAER has been received, the user must send the Product, at his own expense - after regular and suitable packaging in its original packaging - by express courier, together with a copy of the receipt, at the following address: BAER DISTRIBUZIONE SRL Via Francesco Londonio 23, 20154 Milan (MI).
The shipment until receipt in our warehouse is under the full responsibility of the user.
BAER is not liable in any way for damage and / or theft / loss of products returned with uninsured shipments.
16. Returns and Refunds
The goods must be returned to BAER within the terms referred to in point 14 together with the authorization form received.
Without prejudice to any restoration costs for damages ascertained to the original packaging, BAER will refund the User the entire amount within 14 days of the return of the goods by reversing the amount charged to the credit card or by bank transfer. .
In the latter case, the User will be responsible for promptly providing the bank details on which to receive the refund (customer's IBAN code).
17. Forfeiture of the right of withdrawal
The User forfeits the right of withdrawal and the consequent right to a refund in the event that BAER ascertains the existence of even one of the following conditions:
Even partial use of the goods and any consumables;
Lack of the external packaging and / or the original internal packaging;
Absence of product components;
Damage to the product for reasons other than its transport
In the cases indicated above, BAER will return the goods to the user by charging the shipping costs.